Heritage Expediciones: 13 years and counting

Heritage Expediciones Ltd. a pioneering destination management company in Sri Lanka completes 13 years in operation this year. The brainchild of George David, a seasoned veteran in the travel and hospitality industry, Heritage Expediciones was established in 2003 to cater to the growing need for travel agencies that offer a truly personalised service.

From humble beginnings with just a handful of hardworking and loyal individuals, Heritage Expediciones has grown from strength to strength and is today one of the most preferred and well-known destination management companies in Sri Lanka. The company specialises in offering a wide range of tailor-made tour packages to satisfy even the most discerning of travellers. 

Since time immemorial, Sri Lanka has captured the imagination of travellers from across the world with its stunning natural beauty, rich cultural heritage and its friendly and hospitable people. From its pristine beaches to the mythical ruins of its ancient kingdoms, the majestic wildlife and much more, Sri Lanka is indeed an absolute treasure trove for the traveller and certainly a land like no other. Since of late, tourist arrivals to Sri Lanka have been rapidly increasing each year and this augurs well for the industry and country as a whole.

Whilst many contemporary travel and destination management companies offer tour packages, they are seldom created according to the customer’s exact requirement. This is where Heritage Expediciones is different. The company takes great pride in being able to offer expertly crafted packages to suit the exact requirement of the customer. In short, the customer gets to experience the beauty and wonder of Sri Lanka at their own pace and not necessarily according to a ‘common and fixed’ itinerary.

“We are a closely knit team of highly experienced travel professionals who will leave no stone unturned when it comes to satisfying our customer. Gone are the days when customers are satisfied only with what a travel company has on offer. Travellers today are very demanding and extremely knowledgeable on what they want and when they want to visit a certain destination,” said Heritage Expediciones Founder-CEO George David.

The company initially started catering primarily to the Spanish market, even adding a Spanish touch to its corporate name (‘Expediciones’ meaning ‘expeditions’ in Spanish). The Spanish market continues to be one of the Company’s major markets even today with other markets such as the Netherlands, Germany, France, Italy, United Kingdom and Australia also being catered to with equal zeal. The company is constantly striving to enter in to new and potential markets from across the world.

“When we first ventured out and created Heritage Expediciones, I wanted to be different from the typical travel company and decided to focus mainly on adventure tourism. We gradually changed our strategy and focus to capture the wider market of travellers looking for bespoke travel experiences. If it’s an exhilarating white water rafting adventure you are looking at or a blissful Ayurveda holiday or even a trek through an indigenous native village, we will ensure that what you want is what you get,” David further stated.

While the range of services on offer at Heritage Expediciones has expanded dramatically, so has their fleet of vehicles and team of experienced chauffeur guides with many travellers heaping praise on the levels of service offered by the company. From the minute a traveller lands in Sri Lanka until they board the flight for departure, The Heritage Expediciones team will take care of all their needs – often walking that extra mile to ensure that travellers have a truly unforgettable vacation in Sri Lanka.

“I am really proud to have met and worked with the Heritage team, they are all very professional and kind with love for their job and for their country, which should be known abroad more and more, for its beauty and the kindness for the habitants,” said Anna Ferrari from Italy, one of the many satisfied recent customers of Heritage Expediciones.

As a responsible corporate citizen, the Company understands the importance of building and enhancing the community and the environment playing a significant role through its many CSR projects. The Heritage Expediciones team conducts several projects to address various needs in the society covering areas such as health care, education and poverty alleviation. The Company works hand-in-hand with well-wishers and other donors to increase the impact made on the community through its initiatives and projects.

“All our travel agents are extremely knowledgeable about the market and every destination they promote. So they know exactly what they are selling” said David who also stated that “in our world, there are no ‘beaten tracks’ and each journey is as unique as the client.” 

When asked about what the future holds for the company, David with a broad smile emphatically stated that ‘The Best is Yet to Come!’.